Privacy policy

Effective Date: 01 Aug’25
Listening Room (“we,” “us,” or “our”) is committed to respecting and protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and the choices you have regarding your data when you interact with our website, newsletters, and other related services.
We understand the trust you place in us when you engage with our space, and we hold that trust with care.

What we collect

When you visit our site or interact with our services, we may collect certain personal information you voluntarily provide—such as your name, email address, or other contact details—when signing up for our newsletter, submitting a form, or corresponding with us.
We also collect non-personal information about how you navigate our website. This may include your IP address, browser type, operating system, referral URLs, device type, and how you use our site—gathered through cookies or similar tracking technologies. This data helps us understand how people connect with our work and how we can make that experience more seamless.

How we use your information

We use your personal information to communicate with you—such as responding to inquiries, sharing letters or reflections (if you’ve opted in), or offering updates and invitations aligned with your interests.
We use non-personal, aggregated data to assess the performance of our website, understand community engagement, and guide future improvements.
We do not sell, rent, or trade your personal data. Ever.

Disclosure

We may share your information with trusted third-party service providers who support our operations—like email communication platforms or hosting services—but only to the extent necessary to fulfil those services. These providers are contractually obligated to keep your data secure and confidential.
We may also disclose your information if required by law or in the event of a legal obligation, such as to comply with a court order or governmental request.

Consent

When you provide us with personal information to subscribe to our newsletter, complete a form, or contact us, we consider that as your consent for us to collect and use that information for those specific purposes only.
If we ever ask for your personal information for a secondary purpose—like marketing—you will be allowed to say no, or to withdraw your consent at any time by contacting us at [insert contact email].

Age of consent

By using this site, you represent that you are at least the age of majority in your country or region of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
We do not knowingly collect or store personal information from individuals under the age of 16. If you believe that a child has provided us with personal data, please contact us so we can delete it.

Security

We take reasonable precautions to protect your personal information and follow best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
That said, no method of transmission over the Internet or electronic storage is 100% secure. We do our best, but we cannot guarantee absolute security.

Third-party services & links

Our website may contain links to other websites, publications, or creative projects we love. Once you leave our site or are redirected to a third-party platform, you are no longer governed by this Privacy Policy.
We recommend reading the privacy statements of those third-party websites to understand how your data may be collected and used there.

Cookies

We use cookies to improve your browsing experience and understand how our visitors use our site. Cookies help us analyse trends and serve content more meaningfully. You can choose to disable cookies through your browser settings, although this may impact some features of our site.

Changes to this policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting to the website. If we make material changes to this policy, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances we may disclose it.

Your rights

If you wish to access, correct, amend, or delete any personal information we have about you, or simply want more clarity, you are welcome to contact us at any time.
We also fully support your right to opt out of future communications by using the unsubscribe link in our newsletters or by contacting us directly.

Contact

For any questions about this policy, or to update or remove your information, please reach out to:

Listening Room

Reflections

The best of our words, sent monthly to your inbox — reflections for softer days.

Email address

Used in accordance with our Privacy policy